Sets one apart in current as well as future careers.
Can be organized into two categories: “Essential skills and leadership styles”
Often referred to as “soft skills” or “21st-century skills”.
Refers to a set of competencies that can help individuals to be successful in this new age dynamic work environment.
Termed as very important in the modern workplace as technology continues to change the nature of work. Many jobs are automated. Machines and computer systems cannot have emotions nor behave as humans do. Hence, Employers with these skills are proven to be of maximum contribution to the company structure.
Communication: Augmenting the ability to effectively communicate through written, oral & visual modes.
Critical thinking: Ability to make appropriate decisions while analyzing information and situations.
Collaboration: Developing team spirit, and methods to work with diverse teams effectively towards a common goal.
Creativity: Learning, practicing, generating new ideas & approaches for Problem-solving.
Adaptability: Enhancing the ability to remain in unison & to adjust to changing circumstances, environments, and diverse cultures.
Leadership: Developing skills to influence & motivate others towards a common goal.
Digital literacy: Using technology and available applications efficiently for communication, problem-solving & collaboration.
The link between soft skills & emotional intelligence (EI) –
EI is the ability to understand, use, and manage emotions. Using power skills depends upon emotional intelligence (EI).
High EI means individuals communicate, overcome challenges, relieve stress, and are able to handle internal as well as external conflicts.
Organizations invest in the physical as well as emotional well-being of their employees. It results immediately in revenue growth.
Long-term results are higher retention, lesser absenteeism, better productivity & better customer service & optimum utilization of resources.
Components
Self-management – take responsibility for self behavior & well-being